Privacy Policy

“Personal data” means information that can identify you directly or indirectly (for example, name, email, phone number, or identifiers stored in cookies).

“Processing” means any operation performed on data (collection, storage, use, disclosure, deletion).

“Services” refers to educational content, guided tracks, workshops, and related communications offered by VexoNow.

“Website” means VexoNow.info and its pages, including policy pages.

This policy applies to information processed through the Website and communications initiated through our forms or email.

It does not cover third-party websites linked from our pages. If you follow a link, their rules apply.

The Website is intended for general audiences and professional learning purposes. If you are not legally able to share personal data, please do not submit forms.

If you submit information on behalf of an organization, you confirm you have authority to do so.

A. Information you provide

• Contact data: full name, email address, and optionally a phone number.
• Message data: subject, message text, and any details you include.
• Consent confirmations: confirmation that you agree to processing under this policy.

B. Information collected automatically

• Basic technical data: device type, browser type, approximate location (country/region), and language settings.
• Log data: request time, page requested, referrer (if provided by your browser), and error diagnostics.
• Cookie identifiers: where cookies are used, they may store pseudonymous IDs and preference settings.

• To respond to your requests and messages.
• To provide requested learning materials or guidance information.
• To operate, maintain, and secure the Website.
• To measure basic performance of pages (aggregate usage and errors).
• To comply with applicable legal obligations.

We aim to use the minimum amount of data needed for these purposes.

We may use cookies and similar technologies to keep the Website working, remember preferences, and measure performance.

Cookie categories

• Required: essential to basic website operation and security.
• Performance: used to understand how pages perform and to diagnose errors. These are configured as required on this Website.

We do not embed third-party map widgets on this Website. We also do not load external font libraries from Google.

Depending on jurisdiction and context, processing may rely on one or more of the following bases:

• Consent (for example, when you submit a form and confirm agreement).
• Legitimate interests (website security, preventing abuse, maintaining service quality).
• Contractual necessity (to provide information you request related to service formats).
• Legal obligation (where applicable laws require certain retention or disclosures).

We keep personal data only as long as needed for the purposes described above:

• Messages and contact requests: typically retained for a reasonable period to handle follow-ups and record communications.
• Security logs: retained for a limited period for troubleshooting and protection.
• Cookie preferences: retained according to cookie settings and browser controls.

Retention periods may vary depending on legal obligations and operational needs.

We may share information in limited situations:

• Service providers (hosting, email delivery, security) that process data on our instructions.
• Legal requirements if disclosure is required by law or valid government request.
• Business changes (restructuring or transfer) where data may be transferred under confidentiality and legal safeguards.

We do not sell personal data.

We are based in Japan. If service providers are located in other countries, information may be processed outside Japan. We aim to use appropriate safeguards where required.

Depending on your location, you may have rights including:

• Access to your data and information about processing.
• Correction of inaccurate or incomplete data.
• Deletion in certain cases.
• Objection or restriction in certain cases.
• Data portability (where applicable).

You can also opt-out of certain communications. See Opt-out.

We use reasonable organizational and technical measures to protect data. No method of transmission is fully risk-free, so we encourage you to avoid sharing sensitive information via forms.

We may update this policy from time to time. The “Effective date” above shows the latest revision date. If changes are significant, we may provide additional notice on the Website.